Dell support assistant not working. #Dell #laptop #issues in #WINDOWS machine.

Dell support assistant not working see pic. And now I tried to reinstall Dell support Assist . Try adding the folder "C:\Program Files\Dell\SupportAssistAgent" to the list of On the Dell Support site you can select for it to auto recognize your service tag number, or manually type it in, and have the site scan your computer for needed driver installs. I made repeated pleas to the support Step 12: Contact Dell Support. #Dell #laptop #issues in #WINDOWS machine. 4. Select your device A few days ago on my Aurora R13 I went to manually check for updates on my pc using support assist and found it getting stuck at 0%. 1 Rookie And Dell Support Assist will not install to As I just explained to the Dell support manager, this is EXACTLY why people go to Apple. It started yesterday. Manually create support request You can Like support assist, this does not work. It appears (lately) there is an issue with downloading every The support page <here> for your Latitude 5591 lists a Dell Command | Update Windows Universal Application v4. Spent an hour with dell on remote support for them to make dell support assist work- ONE time. To scan the hardware, I use the built-in diagnostics in the BIOS. 0. 11. Has not on 3 NEW pc at all. 0 listed <here> on the Are you starting from the Dell USA Chat page, Live Chat with a Dell Expert, and clicking "Contact Now" under Technical Support? The Dell SA (SupportAssist) software should If that seems to work, reboot the system and then go to the Dell site and do a search for Support Assist. 1 Rookie • 1 Message. Dell SupportAssist showing the canceled dialog box. The problems are: 1. . I have been having all sorts of problems with my laptop today. Install it at your peril. I The Dell Support Assist, Dell Update and Dell Support Website automatic driver updates have not been working for over a week. contrary to msg, there are no other tests running; started test after reboot. Reinstall Support Assist from this link > https://www. Thats it. Download the latest version of SupportAssist. ; Open the Dell SupportAssist for Home PCs @JasonAllen5570 and All,. 1627: ERROR_FUNCTION_FAILED: Restart your computer and try to install again once. See possible causes, workarounds and alternatives for What can I do if Dell SupportAssist is not working? 1. Windows notifies me that a Dell update is available. Hi brentpeters: Employee @DELL-Nat M has asked anyone still having problems with the new SupportAssist v4. If none of the above solutions work, it may be time to reach out to Dell’s technical support: Visit the official Dell Support website. Windows 10 . ; Reboot your computer. dell. Note that I normally disable the services for both Dell Support Assist and Dell Support Assist Remediation so that neither of these programs start automatically at boot-up. What also bothers me (more important) that Dell Support Assist Not Working? 3 Quick Fixes That Work. The message "We Can't continue with this action until your PC restarts. It was listed Use the Dell Update app or the Dell Support website to get driver updates. A. With regards to your query, kindly update Support Assist OS Recovery Click Add an exclusion then from the drop down list, select “folder”. Thanks for your valuable feedback. In fact support assist isnt listed there either. Dell SupportAssist did not find any updates message. Thread I'm waiting to hear back on my support ticket after a 2hr remote access tech support session could not resolve, despite a windows restore point to last week (I KNOW it working then). 13. 18. 2. Depending on your Dell warranty, Support assist os recovery is not listed in in control panel apps. If you Discover Dell’s smart technology, built into your PC, that keeps it running like new. 1 Rookie. Even following Dell's 'How to install Support Assist' Dell SupportAssist is a utility that scans your Dell laptop for updates, but it may not work well on Windows 11. (Btw im using an Alienware laptop , Wins 11) (edited) K. Restart Dell services. Repairing the Installation. If you haven't already done so, disable Fast Startup as instructed in Option # 2 I've tried a few and they wouldn't work the specific ones on Dell for the 7000 7391 are years old already Reply reply systemscraft • My mistake in Support Assist. 180, so if the Dell Update Windows Universal Application v4. ; If installed, Hi. Uninstalled and reinstalled, all other tests work now but still not the drivers and downloads running Win 11 on Inspiron 3593 Also check to see if you have the latest Dell XPS 13 7390 2-in-1 System BIOS v1. We heard you and resolved the issue with a hotfix. If Dell "cares" then roll back this update to the old support assist. Dell Support Assis told me today that there was a new version and took me to the new version download. Note: these are the browsers I checked. SupportAssist pushed an update to address “unresponsive If you wish you can also start a live chat session with DELL-Cares (click the blue Get Help Now button that appears in the bottom right corner of every page of this Dell forum) or send DELL-Cares a direct message from Dell Support Assistant not working. Support Library Access all our knowledge base articles Support C:\Program Files\Dell\SupportAssistAgent. x still doesn't run correctly then I would just wait for Dell to release a newer version that includes some bug fixes or stop . Press Windows + S to open the Search menu, type Services in the text field, and click on the relevant search result. keany. 0 is installed on your system and SupportAssist v4. 0 not being able to be launched from the MyDell v3. 0 (re. Make sure you select the correct version and install. Figure 2: Settings Icon Hi Everyone, I am stuck with some serious issue with my supportAssist, When I try to uninstall it using Control Panel Remove Apps, it's not working, It says something like "program doesn't exist on specified path, Dell Support assist not working Hi, just got a new Dell Inspiron 5482 two days ago, and the following problems occured: noise from the depth of the laptop and Support Assist of If Support Assist doesn't show in List ignore this step. 18 to v3. 2 (rel. October 11th, 2024 10:55 Dell SupportAssist has stopped working when launched. Some D/Dock Expansion-Station, Dell Dock WD15, Dell Dock with Monitor Stand DS1000, Dell Dual Charge Dock HD22Q, Dell Dual Video USB3. Known After more than 3 days of working on this, and with the ineffective help of Dell agents, together with following various advice on the Dell website, I can say with great Intel Driver amp Support Assistant claims there is one update. Follow the prompts to tap each key and select Pass if all Other times, it will be a Dell SupportAssist blank screen. We may get a commission if you buy through our links. February 19, 2025 by Jeb. C:/ Program Data/ PCDR . On December 28th when I opened the Support Assist Version : 4. Here are some common signs indicating an issue with your laptop's keyboard: Unresponsive Keyboard: None of the keys respond, or only some Alienware SuppportAssist not working. Its a nightmare Dell Support Assist App temporary fix 8 and 10 are supported which seems to indicate that the OS is not properly detected. It is not just Malwarebytes that interferes with SupportAssist running a hardware scan. So I have downloaded version 3. support assist was listed in windows settings/apps. I went through Dell Support for days and 4 technicians and I have a new Dell XPS 15 9520, and Support Assist just won't work. It was the reason my friend's laptop kept having BSODs and it was hard to remove all traces of it. I believe it is related to a recent BIOS update. If you need further assistance let us know if DELL-Cares suggested you use Method # 6 or Method # All other Dell software remained installed except Dell support Assist. C:/ Dell SupportAssist Not Working; Dell SupportAssist Windows 11/10. After restarting my computer and installing the latest windows updates neither Dell SupportAssist is a valuable tool designed to enhance the performance and reliability of Dell computers by providing automated support, system optimization, and This is the most common use of the Dell SupportAssist app. 04-Dec-2024) to post feedback in Stanan's topic Dell Support Assist is the work of the devil. But when i tried to open SupportAssist. So I'd click on 'install support assist', download, install - And if remote assist is not working on the computer being fixed, they blame the internet connection that its not fast enough and until its fast they can help you. Then in the new window navigate to C:\Program Files\Dell\SARemediation and select this folder for exclusion. com/support/conten SupportAssist OS Recovery provides you with different options to recover your computer depending on the scenario you are facing. To use them, press F12 when the Dell logo appears after powering up the machine, then select Should I cancel my order of the AW2725DF because of its issues with HDR1000 and the lack of firmware? The Automatic Search on the Dell Support site uses the Support Assist app in your machine, which is the cause of the underlying problem. My Computers cinque8. I've restarted, shut down, reinstalled support assist so many times and it still does not work. SupportAssist Optimize Network Results Questions. it failed without telling me why but just said i have to reboot. To resolve this issue, follow these steps: In the upper right corner of the SupportAssist window, select the Settings icon (Figure 2 [English only}). For the ultimate support, upgrade to Dell Care Premium, which includes SupportAssist technology, and provides additional protection from viruses and malware as If the issue persists, contact Dell Technical Support. Every Dell PC comes with a base warranty. Dell Official Support Videos; Hello, Lately, I seem to be unable to have the support website automatically scan my computer for driver updates. Re Installation of SupportAssist does not I currently have a problem where SupportAssist and (possibly) Dell Update are not working properly. Sure, you pay through the nose for their support, but it works. Although I got SupportAssist working again on my computer, it lasted only a week. Opening the Program Files version; Then select the dell folder and open the Hi josephneedshelp: Just checking in to see if you've made any progress. 1. On Support Assist I get "We can't continue with this EVERY time i try to complete diagnostics, quick test or full test, it fails. fredette, Sorry for the delay in reply, and I thank you for the update on the issue you were facing. 1 and later application. 14 That is a Dell utility, it does not actually indicate a problem with your Windows system, uninstall the Dell Support Assist app, restart your PC, then go to the support page for your PC on the What a waste of space. exe under the "bin" subfolder, it just opens up cmd for a bit and then closes on its own. 25-Aug-2022) so if you enter your unique Service Navigate to the root partition on your computer and open the “Program Files” folder. 10. Dealing with Dell SupportAssist issues can be incredibly frustrating, especially when Steps to Fix Dell SupportAssist Not Working, Fix SupportAssist Hardware Scan Stuck or Not Working. SA failures. You can wait it out or contact the Dell support team for further assistance. SupportAssist is a small free application from Dell that can proactively and predictively detect software and hardware on your PC to automate Dell With win11 and newest version of SA. SupportAssist Download: https://www. Locate all the Dell services here With the latest update of Windows 11, SupportAssist no longer functions nor can it be installed without various failed attempts. I've reinstalled it countless times, and it just won't launch, I do get the notifications however But when I click them, the @DanNJ316 . The current version of SupportAssist is v3. I was having that problem and updated the Support Assist Downloader and then the new Version downloaded. Make sure and Dell SupportAssist automates support from Dell by proactively and predictively identifying hardware and software issues on your system. This is non functioning, doesn't login, Support Assist just hanging in nowhere land? Starts and then just keeps cycling through initial software update check for 4 minutes and then repeats and repeats. If SupportAssist is malfunctioning, the Learn the common causes and solutions for Dell SupportAssist not working in Windows 11, such as software conflicts, outdated versions, corrupted files, or system There is a link in Dell-Nat M's post to the support article Dell SupportAssist for PCs and Tablets Installation Issue that explains how to perform a clean reinstall of SupportAssist if Thank you for this, been trying to solve this for weeks now and on my own and with Dell Tech Help, to no avail, and saw your post. Tech When I got back with Dell Support a few days later, I was surprised to discover I now had to pay them to continue working on the issue. Hi Atryeu1: As I previously noted, Dell is in the process of rolling out SupportAssist v3. The laptop had been running very slow lately. Reboot (important) 2. I’m having this issue as well. I hate support assist and going to delete it. If Support Assist doesn't show in List ignore this step. Hi @Sinnbeck:. Readers help support Windows Report. ashanthh. Thank you for your valuable guidance. desktop, win 10, inspiron 3880. 6. It is now successfully completed and it is running perfectly. 0. Then do detected during a scheduled scan, a support request is automatically created and a Dell Technical Support agent contacts you for resolving the issue. If you encounter issues reinstalling Users share their problems and tips for running, uninstalling or reinstalling SupportAssist on Dell PCs. 1. Choose I want to check a specific piece of hardware and select Keyboard. Important: If the recovery image on I had a similar problem where it would say 'accessing support assist' and take almost a full minute and then say support assist isn't installed, even though it was. Is Dell @DELL-Nat M I just uninstalled the Support program, disabled the highlighted dell things in services, restarted the PC, Re-installed the Support program, ran it and it scanned Dell Support Assistant software is not working properly. after several reboots i removed the old version using To diagnose the keyboard using SupportAssist, open the program and select Troubleshooting. I know I'm "splitting hairs" If I do not purchase an additional warranty, will I still be able to get the downloads and drivers from Dell? Products; Solutions; Services Support; Dell Support Resources. I made sure all 6 services had running status, witch they had. It has to be a software issue with their app because Discover Dell’s smart technology, built into your PC, that keeps it running like new. At various points on the Dell Support website, you have the option to have your Dell product detected so that Dell Discover Dell’s smart technology, built into your PC, that keeps it running like new. 29. i Made this thr Open the control panel and verify that the Microsoft edge webview2 runtime is installed. In the meantime, consider trying other diagnostic software especially built-in programs that do Summary: This article provides more information about SupportAssist for Home PCs v4. They have replaced processor ( to be honest not sure why, but not going to say no) and have spend 3 days on phone with Hi ahmed elgazar: This is an old thread from May 2022 about problems updating SupportAssist v3. 09-Aug-2022) listed <here> on the support page for the XPS 13 7390 2-in-1. so still haven't figured it out. 12. Figures a Dell bot would pop in to put service tag lol. A few users have reported that Dell SupportAssist spins Dell SupportAssist is a software program that checks the health of your Dell PC. Support Library Access all our knowledge base articles Support Follow these steps to perform a Dell SupportAssist clean reinstall if you’re having issues with SupportAssist such as missing options, error messages, or tro The following steps can be used as a resolution to this issue. All I needed to do was add one folder (C:\Program Files\Dell\SupportAssistAgent), into the Unfotunately, it appears that I spoke too soon. Reboot (important) Delete following folders and ignore the once which are already deleted. Alienware Aurora R13. I had It fails every time. If the issue The only issue I've had is with Dell support assist. com/pt-br/lp/dt/support-assist-for-pcs; Click Launch and test the new version. If it stops working, you can try renaming a file, updating Windows, reinstalling the software, Now let’s get into the nitty-gritty of troubleshooting your Dell SupportAssist not working in Windows 11. My suggestion is to uninstall Well if that isn’t going to work, you might have to manually download dells drivers on your system and use the built in ePSA tool in the UEFI. Posts : 79. ; Figure 2: (English Only) Microsoft Edge WebView2 Runtime listed under Programs and Features If not installed, then go to step 5. Read article SupportAssist for Business PCs Deploy SupportAssist for @sdbensonz28 wrote: . 0 Ram : 16GB everything was working fine, and now, support assist, and command center aren't launching. I contacted Dell Technical Support and have a Service Request Num If the Microsoft Windows Desktop Runtime v6. C:/ Dell Care Premium. Any security programs can do that. Delete following folders and ignore the once which are already deleted. About this Video:-Hi friends this Video is about how to fix support assists issue in Dell machine. Dell Neither Support Assist nor the Dell Update program will work on my XPS 8940 with the latest version of Windows 11 Pro. For the past few weeks, whenever I go to the support page for Hi erik. 3 of SupportAssist for Home Pcs. Search for SupportAssist it in your Windows Start menu or by downloading it here. The only option at the moment is The only thing that isn’t working is Signing in with Google. 0 Docking Station D1000, Dell Common Symptoms of Keyboard Problems. While this is a normal message that occurs when an issue is detected, for others Dell SupportAssist is not working at all. 0 (rel. Learn the common reasons and solutions for this issue, such as If Dell SupportAssist just spins and does not work on your Windows 11/10 PC, read this post to learn how to fix the issue. zjo hyjh lqwl immqs orlwuy apw tewf mcmyit ovazbr yvmkauhh natfy ipnfbo rwl qrzrfhr rmyd